Healthcare

Your front office is open 24x7.

Myna answers every patient call, books into your EHR, and verifies insurance — at every location, at all hours.

Schedule a Demo

A patient calls the Riverside clinic after hours on Tuesday at 7:42pm. Myna finds her record, checks with providers, books the appointment, verifies eligibility, attaches the policy, and sends intake. By Wednesday at 8am, the team opens to a booked, verified visit with no voicemail to return.

Patients call. But the front desk can't keep up.

9 in 10

after-hours scheduling calls get no answer.

1 in 4

patients book online. Everyone else calls.

76%

of practices lose the most phone time to insurance and scheduling.

Five agents for the healthcare front office.

One coworker. One patient record between them.

Front Desk Agent

Books appointments

Answers every call and chat, 24/7. Books, reschedules, and cancels in your EHR.

Insurance Verification Agent

Completes verifications

Verifies eligibility in real time and attaches the policy to the appointment.

Pre-Visit Agent

Completes intakes

Sends intake before the visit and follows up until it's done.

Reminder Agent

Prevents no-shows

Confirms by text, email, and voice. Chases no-shows before you lose the slot.

Waitlist Agent

Fills slots

Matches an open slot to a waiting patient the moment a cancellation hits.

Tell Myna what you need her to do.

Or she makes the call herself — reminders, intake, unfilled slots.

Your team opens to a booked, verified visit. No voicemail to return.

A patient calls at 7:42pm, two hours after the office closed — Myna takes the call.

Appointment booked
Eligibility confirmed
Confirmation sent

Your team opens to a booked, verified visit. No voicemail to return.
A patient calls at 7:42pm, two hours after the office closed — Myna takes the call.
- Appointment booked
- Eligibility confirmed
- Confirmation sent
Patient arrives ready. Coverage confirmed, forms done, no front-desk scramble.
A new patient books a visit — Myna verifies coverage before they hang up.
- Appointment booked
- Eligibility confirmed
- Intake sent
The slot stays filled. The schedule stays full, without a call from your team.
A patient cancels tomorrow's visit — Myna fills the slot before the day is out.
- Cancellation processed
- Next patient notified
- Confirmation sent
Forms arrive done. The waiting room stops doing paperwork.
A visit is two days out and the intake forms are still blank — Myna follows up.
- Intake resent
- Prep question answered
- Arrival details sent

Built for the systems and rules healthcare runs on.

Real-time read and write for slots, patients, and appointments. No rip-and-replace — your phone system, reminder tools, and forms stay where they are.

A grid of healthcare EHR and scheduling integration logos, including eClinicalWorks, Allscripts, Epic, and NextGen Healthcare.

Built for how healthcare systems actually run the front desk.

Clinical questions route to your nurse line. Myna never answers them.

Approval workflows.Autonomous or staff-in-the-loop, per practice.
Compliance guardrails.HIPAA-safe by default, with consent captured on every call.
Enterprise SSO & access.Centralized, role-based access across every location.
Custom workflows.Configurable per practice, per location — no engineering required.