Myna reminds every patient until they confirm the appointment.
She texts, reads the reply, and releases the slot the moment someone cancels.
- Retrieves visit details, communication preferences, and language from the EHR
- Sends personalized reminders at the right time
- Confirms appointments and automatically updates the EHR
A cancellation puts the next agent to work.
When a patient cancels, Myna releases the slot and hands it straight to her waitlist agent — so the opening never sits there empty.
A sequence you control, end to end.
Set the cadence, the channels, and the rules — per visit type, per location.
Configurable to your rules
Cadence, channels, and sequence — set per visit type and location.
Grounded in your patient context
Picks the channel from what the patient prefers and what their number can take.
On brand, in any language
Writes in your words, in the patient's language.
Compliant with your industry
Never outside 8am–9pm patient local. Never to an opted-out number.
Multi-agent orchestration
A cancellation hands the slot straight to the Waitlist Agent.
Myna does more than send reminders
Myna runs a team of agents across the phones, waitlists, insurance, and intake — keeping every slot full at every location.
Waitlist Agent
Fills a cancelled slot the moment the Reminder Agent releases it — before staff see the gap.
Front Desk Agent
Takes the call when a patient replies asking to move the appointment instead.
Pre-Visit Agent
Sends intake forms once the visit is confirmed, so nothing is filled in the waiting room.
Frequently Asked Questions
Try Myna.
Talk to her like a patient would — book, reschedule, or ask a question.